Same Day vs Next Day Delivery: What’s the Difference?
E-commerce has changed the game of how parcels are transported and delivered to customers. With the help of advanced technology, the days have become shorter. We no longer have to wait for to the sun rise and set a few times before we receive that box of meat pie that’s probably not safe to eat anymore. What once felt as if a pack mule was used to deliver a package, now seems like a teleportation device is involved in the delivery.
This massive improvement has set high standards in the logistics and supply chain industry, with consumers now expecting a fast delivery service from businesses so they can patronise their products. With both next day and same day delivery service currently available, customers are left happy and satisfied with their entire buying experience.
There is a fast-growing trend for both next day and same day delivery, thanks to the thriving e-commerce industry. Even traditional retailers have followed suit, offering these two kinds of delivery services to take advantage of the positive effects they have on businesses and keep up with customers’ expectations. The demand for quick delivery services has led to 15% of global retailers offering same day delivery to meet those expectations. With the help of technology and a more effective process, many more are expected to follow suit.
Despite the conveniences offered by next day and same day delivery service, it doesn’t come without challenges, which mostly involve costs, logistics, and manpower. The good news is this kind of on-demand service is something customers are willing to pay extra for. In fact, 60% of US consumers would pay $10 more to have furniture delivered on the same day it was ordered.
Check out this infographic for a more detailed look at both services.
- Cut-Off Time
- Collection Time
Pros and Cons
There isn’t much of a big difference between the pros and cons of next day and same day delivery. Both are still relatively faster than traditional shipping, which takes two to five business days. In today’s standards, this takes forever, particularly for consumers who are used to the instant gratification of brick-and-mortar store shopping.
With an effective system in place, retailers and logistics companies can rise to the challenges involving a faster delivery service. Next day delivery gives a little more flexibility, allowing couriers to be more precise in delivering the goods to the buyers.
On the other hand, same day delivery is faster. Consumers can get their hands on their purchased items in just a few hours, which is excellent for rush orders. However, the service can cost more.
While both are relatively fast delivery services, it all boils down to the cost. Many can still wait a day or two to receive their items as long as the rate is reasonable. But with consumers who need their orders to arrive as soon as possible, they are willing to pay the price.
The faster the delivery, the bigger the challenges for the business. They would need to have an organised inventory management system in the first place to fulfill the immediate needs of their customers. Along with this, there should also be a quick courier service that effectively delivers on time. Ultimately, a technologically augmented process can boost the pros of both services, while addressing all the cons and lowering the costs.